Cancellations

Appointments lasting over 1 ½ hours require a deposit of 50% to secure the booking.

A minimum of 24 hours is required for cancellations of any appointment. If less than 24 hours is given or an appointment is missed we reserve the right to ask for payment in full.

For Health and Safety reasons and to maintain the tranquil atmosphere our clients expect, we are unable to accommodate children if appointments are longer than 15 minutes.

If you would like to speak to a member of our team about making a booking or cancellation, please contact us on 01483 728000 or visit our contact page.